About Us

Forum Research Inc. is one of Canada’s largest survey firms, specializing in customer satisfaction research, and conducts more than 600,000 surveys each year. Some of the firm’s research tools include small- and large-scale telephone, interactive telephone, and online polling, focus groups, one-on-one interviews, as well as mail, door-to-door, intercept and personal surveys. Founded in 1993, the company has conducted research for a wide range of clients including, retail, business and financial services, engineering, energy, consumer products, food service, IT, telecommunications and insurance firms, as well as provincial and federal governments.